Terms of Service
The basic terms that apply when you use our website, request a quote, or communicate with MC Packaging.
These Terms of Service explain the basic rules for using the MC Packaging website and communicating with us about custom packaging projects. By visiting our website, submitting an enquiry, or requesting a quote, you agree to these terms.
Acceptance of Terms
By accessing this website or contacting MC Packaging through forms, email, WhatsApp, or other channels, you agree to use the site in a lawful and respectful manner. If you do not agree with these terms, please do not use the website.
Website Use
You may use this website to learn about our packaging products, customization options, production capabilities, case studies, and contact information.
- Do not misuse the website or attempt to disrupt its operation.
- Do not submit false, misleading, harmful, or unlawful information.
- Do not copy, scrape, or reuse website content for unauthorized commercial purposes.
- Do not upload files that contain viruses, malware, or harmful code.
Product Information
We aim to keep product descriptions, specifications, images, materials, finishes, MOQ information, and lead time references accurate and useful. However, custom packaging is project-specific, and final specifications may vary depending on structure, size, material, printing, finish, quantity, artwork, and production requirements.
Images, mockups, colors, and examples shown on the website are for reference only. Final product appearance may vary due to material texture, printing process, screen display differences, and approved production samples.
Quotes and Project Communication
Submitting an enquiry or requesting a quote does not create a purchase contract. Quotes are prepared based on the information you provide, including product type, size, quantity, materials, finishes, inserts, artwork status, and delivery requirements.
- Prices may change if specifications, quantities, materials, or delivery requirements change.
- A quote is valid only for the period stated in the quotation.
- Production begins only after order confirmation, payment arrangement, and approval of required details.
- Communication may take place by email, phone, WhatsApp, or other agreed channels.
Samples, Production, and Lead Times
Sample time, production time, and delivery time are estimates unless otherwise confirmed in writing. Typical timing may vary depending on project complexity, artwork readiness, material availability, order quantity, quality checks, logistics, and seasonal workload.
We work to meet agreed timelines, but delays may occur due to customer approval delays, courier or shipping issues, customs clearance, force majeure, or circumstances outside our reasonable control.
Artwork and Customer Materials
If you provide logos, artwork, brand assets, product images, references, or design files, you confirm that you have the right to use and share those materials with MC Packaging for quotation, mockup, sampling, and production purposes.
- You are responsible for checking artwork accuracy before approval.
- Approved artwork, dimensions, colors, and production details may be used for sample or bulk production.
- We are not responsible for errors in customer-approved files unless otherwise agreed in writing.
Intellectual Property
All website content, including text, layout, graphics, product descriptions, page design, images, icons, and branding elements, belongs to MC Packaging or its content providers unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission. Customer-provided logos and brand materials remain the property of their respective owners.
Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp, email services, analytics tools, social platforms, or external resources. These websites are operated by third parties and are subject to their own terms and privacy policies.
MC Packaging is not responsible for the content, availability, accuracy, or practices of any third-party websites. Links are provided for convenience only and do not imply endorsement.
Limitation of Liability
MC Packaging provides this website and its information on an "as is" basis. We make no warranties, expressed or implied, regarding the accuracy, completeness, or suitability of the information for any particular purpose.
To the extent permitted by applicable law, MC Packaging shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website, reliance on information presented, or communication with us prior to a confirmed written agreement.
These terms do not limit liability that cannot be excluded under applicable law, including liability for fraud or personal injury caused by negligence.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, services, or applicable requirements. Updated terms will be posted on this page with a revised "Last updated" date.
Continued use of the website after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Contact Us
If you have any questions about these Terms of Service, or if you need clarification before submitting an enquiry, please reach out to us directly. We're happy to help.
These Terms of Service are provided for general informational purposes. They do not constitute formal legal advice or a binding commercial contract. For project-specific agreements, terms will be confirmed in writing between MC Packaging and the client. Last updated: May 2026.