Terms of Service

1 Acceptance of Terms

By accessing this website or contacting MC Packaging through forms, email, WhatsApp, or other channels, you agree to use the site in a lawful and respectful manner. If you do not agree with these terms, please do not use the website.

2 Website Use

You may use this website to learn about our packaging products, customization options, production capabilities, case studies, and contact information.

• Do not misuse the website or attempt to disrupt its operation.
• Do not submit false, misleading, harmful, or unlawful information.
• Do not copy, scrape, or reuse website content for unauthorized commercial purposes.
• Do not upload files that contain viruses, malware, or harmful code.

3 Product Information

We aim to keep product descriptions, specifications, images, materials, finishes, MOQ information, and lead time references accurate and useful. However, custom packaging is project-specific, and final specifications may vary depending on structure, size, material, printing, finish, quantity, artwork, and production requirements.

4 Quotes and Project Communication

Submitting an enquiry or requesting a quote does not create a purchase contract. Quotes are prepared based on the information you provide, including product type, size, quantity, materials, finishes, inserts, artwork status, and delivery requirements.

• Prices may change if specifications, quantities, materials, or delivery requirements change.
• A quote is valid only for the period stated in the quotation.
• Production begins only after order confirmation, payment arrangement, and approval of required details.
• Communication may take place by email, phone, WhatsApp, or other agreed channels.

5 Samples, Production, and Lead Times

Sample time, production time, and delivery time are estimates unless otherwise confirmed in writing. Typical timing may vary depending on project complexity, artwork readiness, material availability, order quantity, quality checks, logistics, and seasonal workload.

6 Artwork and Customer Materials

If you provide logos, artwork, brand assets, product images, references, or design files, you confirm that you have the right to use and share those materials with MC Packaging for quotation, mockup, sampling, and production purposes.

• You are responsible for checking artwork accuracy before approval.
• Approved artwork, dimensions, colors, and production details may be used for sample or bulk production.
• We are not responsible for errors in customer-approved files unless otherwise agreed in writing.

7 Intellectual Property

All website content, including text, layout, graphics, product descriptions, page design, images, icons, and branding elements, belongs to MC Packaging or its content providers unless otherwise stated.

8 Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp, email services, analytics tools, social platforms, or external resources. These websites are operated by third parties and are subject to their own terms and privacy policies. MC Packaging is not responsible for the content, availability, or practices of any third-party websites.

9 Limitation of Liability

MC Packaging provides this website and its content on an "as is" basis. We make reasonable efforts to keep information accurate and the website functional, but we do not guarantee uninterrupted access or error-free content.

• We are not liable for any direct, indirect, incidental, or consequential damages arising from use of this website.
• We are not liable for damages resulting from reliance on information presented on this website before a formal order is confirmed.
• These limitations apply to the fullest extent permitted by applicable law.

10 Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in how we operate, applicable regulations, or improvements to clarity. The updated version will be published on this page with a revised "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.